A PATIENT RIGHTS.
- Access to all relevant information on treatment
- Access to patient’s cards and provider’s qualifications
- Full disclosure of all the cost of treatment
- Access to confidentiality of all medical records
- Good quality of care
- Access to respect and dignity of care from the care providers
- Access to Emergency care
- Right to visitation according to provider’s rules and regulations.
- Right to refusal of care.
- Information on interruption or disengagement of health care services.
- Express dissatisfaction with mode of treatment
- Respect and dignity of care from the care provider.
B PATIENT RESPONSIBILITIES
- Seek information on provider’s Health care services.
- Ask for qualification of Health care provider and the scope of the Health care services to be provided
- Prompt payment of all bills incurred
- Truthful and accurate disclosure of medical history
- Ability to give full explanation during treatment
- Respect the right of other patients
- Recognize that emergency treatment is not free
- Respect operational role of the service provider for the safety and security of all
- Compliance to rules and regulations of the facility.
- In the case of interruption of health care services, inquire for suitable alternative.
- Provide sufficient details when there is a complaint
C PROVIDER RESPONSIBILITIES
- Provide information on treatment in areas such as:-services, treatment, records etc.
- Conspicuously display scope of practice and all available service.
- Provide immediate and sufficient attention in an emergency.
- Respect and maintain confidentiality of patients’ records.
- Maintain records of provider’s current certificate and license to practice
- Treat Patients with dignity irrespective of their status.
- Give immediate treatment in a case of emergency.
- Inform patients and relative on visitation rules and regulation.
- Accept the right of patient to refuse care.
- Reschedule patient care in the event of interruption of services
- Encourage patient to ask question.
- For more details visit: wwwcpc.gov.ng